Last Updated on April 22, 2021 by Rick Darlinton
Does Instagram Keeps Crashing or stopping on your phone crashing more often than expected? You’re not alone. Mobile phone users have experienced similar issues with the social media app. From incessant shutdowns while scrolling your news feed, uploading posts, or just trying to open a message, it’s been the same story – the Instagram app keeps crashing.
The reason(s) for the Instagram force closing or crashing isn’t exclusive as lots of things could be responsible. Fortunately, there are several ways to fix this problem. Here, we will proffer solutions about how to fix Instagram keeps crashing or stopping on your Android or iPhone. Let’s get started!
Uninstall the Instagram Updates
If your Instagram app began crashing after updating the app, perhaps you should uninstall the updates and see if that helps. Don’t know how to do this? Here are the steps to follow:
For Android
1. From your phone menu, select the Settings
2. Click the Apps and Notification counter
3. Select the Instagram App
4. Click Uninstall Updates tab
5. Click Okay to confirm
That should return your Instagram App to its status quo, which is bound to bring an end to the incessant clashes.
For iOS
If you use an iPhone, here are the steps to take towards uninstalling Instagram updates
1. Proceed to the Settings menu on your iOS device.
2. Sidestep to the General option
3. Open the iPhone Storage
4. Select the iOS update file and then delete the relevant file
Clear the Instagram App Cache and Data
Sometimes, Instagram keeps crashing isn’t due to a bad Instagram App update. It might be caused by an overloaded cache or app data issues. In this case, you might have to clear the Instagram app cache and data. Here are the steps to achieve this:
For Android
1. Open the Settings App on your Android device
2. Locate the Instagram App settings
3. Tap the Instagram App Info to view the necessary options
4. Select Storage from the options available
5. Then click on Clear Cache and Clear Storage.
If you don’t intend to lose saved items like username and password on your Instagram app, it’s best not to clear storage as it wipes off everything stored on the app.
For iOS
You can’t clear cache and data on your iOS device. So the best option is to delete the Instagram app and reinstall it. Here are steps to do this:
- Press the icon for the Instagram App for a few seconds until the Remove App option pops up.
- Select the Remove App and proceed to Delete App.
- Go ahead and reinstall the Instagram App once again
Update The Instagram App
Often, your Instagram keeps closing or can’t open due to bug issues. Updates do come with bug fixes, so it might be worth updating your Instagram app.
Regardless of your mobile platform – Android and iOS – proceed to the App Store and download the latest update for the Instagram app.
Uninstall and reinstall the Instagram App
If the previous steps fail, perhaps uninstalling and reinstalling the Instagram app might help. This approach should help if the reason for the frequent Instagram shutdowns is due to a flawed installation process.
1. Press the icon for the Instagram app for a few seconds until a prompt pops up
2. Select the Uninstall app
3. Click the Confirm tab
4. Proceed to the App Store on your smartphone and reinstall the Instagram app
Restart your phone
If your Instagram keeps crashing or shutting down, you might want to consider restarting your phone. This is quite an effective technique that eliminates some app errors responsible for the constant crashes.
Once you restart your phone, you should try and open the Instagram app once again to confirm it doesn’t shut down needlessly anymore. If it persists, you should try other methods outlined below.
Reset App Network
Sometimes, the Instagram app crashing might be due to the network settings on your device. To resolve the problem, you’ll need to reset the network settings on your device. Here are the steps to take towards resetting your device network:
For Android
1. Locate the Settings App on your mobile phone
2. Click the App and proceed to the General management This option might vary with your device as it’s listed as a System on some Android phones.
3. Click the Reset tab, and select Reset Network Settings
4. Approve the reset process by clicking Confirm.
For iOS
1. Access the Settings App through the main menu
2. Click the General tab within the Settings App
3. Click the Reset tab, usually located at the bottom of the page
4. Click the Reset Network Settings button.
Depending on your device, you might need to provide your passcode.
Update phone system
An Instagram app that continues to keeps crashing or closing might also be linked to outdated software. If your Instagram app shutdowns after trying the previous steps, then update the software version of your device. This tends to resolve bugs issues on the previous software version.
For Android
1. Find and click the Settings app on your mobile device
2. Within the Settings space, locate the System and Update menu
3. Click the Software Update tab and update your device if a new update is available.
For iOS
1. Navigate to the Settings app on your iOS device
2. Proceed to the General menu and click Software Update
3. You’ll need to confirm there are any new updates for your phone’s firmware.
Remove google account and re-enter
Your Instagram app keeps crashing might also be linked to a Google account mishap, especially on Android where your use of the Play store is tied to your Google account.
To fix the problem, you’ll need to remove the Google account and re-enter it.
1. Proceed to the Settings App on your Android device
2. Click the Accounts tab or the User & Accounts tab depending on your device type
3. Select the account to be removed
4. Click the Remove account tab
You might have to enter your phone security details like PIN, Pattern, or similar before removing the Google account.
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