Last Updated on September 5, 2021 by Rick Darlinton
Sometimes, you may also face the same problem of Facebook keeps crashing on your Android or iPhone device when you want to chat with friends or family on Facebook. It might make you feel very bad if you can not access to Facebook successfully. To help you on this, we give a list of tips you can try when Facebook keeps crashing or stopping on your mobile device. Let’s get started now!
Update the Facebook app
This is what we suggest you should do immediately when you have some apps glitches on your Android or iPhone. The reason behind this is very simple that the newer updates come with some advanced performances as well as some fixes to help resolve some software bugs or glitches. So when your Facebook app keeps crashing or closing, you should try to update the Facebook app as soon as possible.
To update the Facebook app on Android
- Go to Google Play store and then tap on profile at the right top corner.
- After that, select the option of manage apps& device
- Find the available Updates and tap on Update if it is available.
Update Facebook on iPhone
- Similarly, go to the App Store on iPhone
- Tap on the Profile icon at the right top corner
- Scroll down to find the apps and then check whether the update is available for the Facebook app
Clear Facebook app cache
The app cache stores the data and information that’s helpful to run the app faster next time when you open it. But sometimes it may become the culprit causing some apps issues such as Facebook messenger keeps crashing. This is why you can move ahead to clear the Facebook cache on your Android or iPhone.
How to clear Facebook cache on Android
- Find the settings option on your phone
- Select the option of apps & notifications and then tap on app info.
- Find the Facebook app and then click on the Storage option
- Finally, just tap on clear cache
How to clear facebook cache on iPhone
- Open the Facebook app
- Go to settings> account seetings> browser
- Next, tap on clear data to clear the Facebook cache on iPhone
Uninstall the Android system webview update
If you are using an Android phone and have the problem of Facebook keeps stopping or crashing on your device, you can try to uninstall the Android system webview update.
- Find the option of settings on your phone
- Tap on apps & notifications on Android. Please note this may vary on different Android devices.
- Scroll down to find the app of Android system webview. If you can not find this, just search for this under settings.
- Tap on the three-dots bar at the right top and then click on the option of Uninstall updates.
Uninstall and reinstall the Facebook app
This solution works properly sometimes when apps are not working well on Android or iPhone. What you need to do is just uninstall and reinstall the Facebook app on your mobile device. To uninstall the Facebook app, just find the app on your mobile device and tap on Uninstall option. After that, you could reinstall it again from the Google play store or app store.
Update the phone system
Many people ignore the importance of updating the phone system even though they receive the updates notifications. Actually, we should update the phone regularly if the update is available. The new updates bring you some advanced features and some security fixes. When Facebook keeps crashing or stopping on Android or iPhone, why not just give it a try to update the phone system? Follow the solutions below now.
How to update phone system on Android
- Firstly, make sure your phone is connected to wifi. If mobile data is enough, you can update the phone system anytime.
- Go to settings on Android phone
- Now just tap on Phone and then select the option of check for updates. If the update is available, just tap on update.
Update iPhone system
- Find the settings on your iPhone
- Now select the General option and tap on software update
- Tap on install if the update is available
Check the internet connection
It is normal that the apps will malfunction or stop working if the network is not available or poor. Therefore, you could check the internet connections when facing the issue of Facebook keeps crashing or closing. For example, you could enable the airplane mode and then turn it off to see whether the Facebook app can work properly. Additionally, just check whether other devices can work properly under your WiFi.
Check the memory
Is your phone running out of storage space? Low memory can affect the performance of your phone or how apps work on your mobile device. To clear some storage space, remove some large files that you do not need anymore such as some photos, videos, documents, and more.
Uninstall third-party apps you just downloaded
If the Facebook messenger crashing error still exists after trying the solutions above, another way that may work to resolve the issue is to uninstall some newly installed third-party apps on your phone. Some apps may conflict with Facebook app, which causes the facebook app not to perform well. To do this, you could go to settings and tap on Apps ¬ifications. Next, just check the recently installed apps and try to remove them to see if the Facebook app can work again.
Is your Facebook app working well now? I hope so after you try these solutions. But if the problem still persists, it may be caused by a hardware issue. If this is the case, just consult with the official service provider and ask for professional help from technicians. Sometimes, the Facebook app is perhaps down so you could check this from the down detector site.
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