Last Updated on May 16, 2021 by Rick Darlinton
Are you facing the same problem of “Unfortunately, Snapchat has stopped”? Sometimes, no matter you use Snapchat on your Android or iPhone, you may experience this issue that Snapchat keeps crashing. This is very frustrating if you just want to share some important messages with your Snapchat friends. So, in this post, we are going to show you several solutions you can use when Snapchat keeps crashing on your mobile phone.
Restart your Phone
Just restarting your phone, be it Android or iPhone, can fix many different kinds of software-related bugs. This is the same true when you find Snapchat keeps closing on your Android or iPhone. For different mobile devices, I may vary about how to restart your phone. But in general, it is very easy to power off your phone. For example, for most of the Android phones, just long-press the power button for 8-10 seconds and then tap on Restart.
Update your phone system.
Sometimes, you may just do nothing when you find new updates on your Phone. Actually, it helps a lot to secure your device or fix some software bugs just by updating your phone system. Moreover, there are some potential new features that are provided by phone manufacturers after you update your phone system.
- To update Android phone, go to Settings>system>system update on your phone and install the latest system
- For iOS devices, go to Settings> General>Software update
Clear Snapchat cache
The cache is quite helpful used to make you open the same apps or pages faster next time on your devices. But the cache information of apps and browsers is also temporarily stored on your phone. These cache files not only take up some memory on your phone but could also potentially cause some problems. If your Snapchat keeps crashing or closing, you can try to clear the cache and data of your Snapchat app.
- Go to settings and then tap on Apps
- Locate the All tab
- Now find the Snapchat app and click on Storage
- After that, tap on Clear cache
Delete and reinstall the Snapchat app
This is another solution that many people find useful to fix the issue of Snapchat keeps closing on Android or iPhone. What you need to do is quite simple: just delete the Snapchat app and reinstall it again on your phone
- Go to settings and tap on apps
- Locate the Snapchat app and select it
- Find the Uninstall option and then restart your phone
- Now go to Playstore or the Appstore for installing the Snapchat app again
Reset network settings
When your phone has some problems relating to Wifi/mobile data or Bluetooth, you can reset network settings and see whether everything will work again normally. Sometimes, you may find it is the network issues that cause the error of Snapchat keeps crashing. So you can also try to reset network settings and this will just wipe the previous settings for Wifi, mobile data and Bluetooth instead of deleting the data on your phone.
- Go to the settings on your phone
- Tap on general management or system
- Now select reset options and tap on reset wifi, data & Bluetooth
- Continue to tap on reset settings
Uninstall third-party apps you just downloaded
One of the reasons why Snapchat keeps closing is perhaps because you just downloaded some third-party apps that’s not compatible with your device or even insecure. If this is the case, just uninstall these newly downloaded third-party apps on your phone
- Tap on Settings on your phone
- Select the apps
- Locate the recently downloaded apps and remove them from your device
Update the Snatchap app
An outdated app sometimes can cause the app to keep closing on your Android or iPhone. The app usually needs to be updated to fix some bugs. If you have not get it updated for a long period of time, some unexpected software issues are likely to happen. To update the Snapchat app, just visit the Google play store or app store to find the latest update for Snapchat and download it on your device
After you check these solutions about how to fix Snapchat keeping crashing, we hope you can use Snapchat normally on your phone. But if the issue still exists, then you may consider contacting the official service provider of your phone device and let the professionals get it fixed.
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