Last Updated on March 14, 2022 by Rick Darlinton
The convenience of video calling on Whatsapp has endeared it to many. It’s so easy to keep in touch with loved ones, seeing their faces no matter the distance. Yet, many have encountered issues of WhatsApp camera not working. This makes it difficult for people to keep in touch through video calls on the Facebook-owned app.
Why WhatsApp Camera Is Not Working
Before we go on to provide solutions to the issue of the WhatsApp camera not working, it’s necessary to understand the possible causes of this problem. Here are some notable factors that cause the WhatsApp camera not working issue:
1. Permission restrictions
One of the reasons why WhatsApp camera problem occurs is due to permission restrictions. Like every software application on your mobile device, permission settings have to be enabled to allow the app access to certain features of your smartphone. The camera is one of such. Not allowing the application access to your camera can be the cause of the WhatsApp camera is not working problem.
2. Camera in use by other applications
Sometimes, your phone camera is in use by other applications. This can be the reason behind WhatsApp camera not working impasse. Often, you’d get a pop-up such as camera in use when you try to do a video call through WhatsApp.
3. Cache
WhatsApp camera not working can also be attributed to an overloaded cache. The functionality of an app is always affected by an overstuffed cache, and WhatsApp is no exception.
4. Bugs
Many software failures are down to underlying bug problems. The WhatsApp camera not working problem can be caused by bugs as well.
Common WhatsApp Camera Issues and How to Fix Them
In this section, we look at the common WhatsApp camera issues encountered by users. If you have struggled with a WhatsApp camera not working problem, this is the place to be.
Can not take pictures on WhatsApp
Bugs might be responsible for this problem. If the camera starts up on a blank screen with only the flashlight showing, a bug may be the source of the WhatsApp camera failure.
The solution to this problem is to restart the phone. Or update your WhatsApp messenger. Updates are intended to provide bug fixes in addition to new features, so you should update your WhatsApp messenger as often as possible. To update your phone, do these:
- Open your app store – Playstore or App Store
- Find the WhatsApp messenger
- Select Update
- Allow to update. Then launch WhatsApp.
Camera not working on a video call
If your WhatsApp camera doesn’t start, it might be due to permission restrictions. The app might be prevented from accessing your phone’s camera. Correcting this shouldn’t be a problem, just follow the steps below:
- Navigate to your phone settings
- Proceed to select WhatsApp
- Go to permission settings and allow the application access to the camera of your device.
If changing the permission settings for WhatsApp doesn’t work, then consider restarting your device. A simple on/off of your device might be the solution.
WhatsApp Audio Not Working
Sometimes, you can’t hear the other party during a WhatsApp call. In such a situation, the disruption of audio output can be linked to a corrupted cache. You can resolve this problem by clearing the WhatsApp cache. Here are the steps to follow to clear the WhatsApp cache:
- Proceed to Phone Settings
- Select Apps
- Select WhatsApp from the list
- Click Storage
- Tap Cache and clear Cache
Other Solutions To Fix WhatsApp Camera Not Working
Other ways have proven effective towards restoring the full functionality of your WhatsApp messenger. Here are some of these solutions:
Clear WhatsApp Data
While clearing the WhatsApp cache can help, there are times a more drastic solution is needed to get the application functioning optimally. Clearing WhatsApp data might be the way to go. Follow these steps to clear WhatsApp data:
- Open your phone Settings
- Locate the Apps option
- Select WhatsApp and proceed to the storage option
- Choose clear data
That will wipe the entire data of your WhatsApp application. So you might want to back up the data before you move to clear data.
Uninstall & Install WhatsApp
If the WhatsApp camera doesn’t work, you might want to uninstall the app then reinstall it. This might lead to loss of data, so you should back up your files in the app before doing so.
Follow these steps to uninstall and reinstall WhatsApp:
- Open your phone Settings
- Select Apps
- Click WhatsApp
- Select uninstall from among the list of options
Once WhatsApp has been uninstalled, proceed to Playstore to reinstall the app. This should fix the WhatsApp camera not working problem.
Wrapping Up
Fixing the WhatsApp camera not working problem shouldn’t be difficult. If you can identify what’s responsible for the WhatsApp camera failure, then it gets easier. Hopefully, this how-to guide proves helpful.
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